Shipping policy

1. Shipping Methods and Delivery Times:

We offer the following shipping options:

Standard Shipping:
Delivery in 5-7 business days (depending on location).
Free on orders over $50.
Expedited Shipping:
Delivery in 2-3 business days.
Additional fees apply at checkout.
Overnight Shipping:
Delivery by the next business day.
Additional fees apply.

Please note that delivery times are estimates and can vary based on your location, weather conditions, or unforeseen events.

2. Shipping Costs:

Free Standard Shipping on all orders .
Expedited and overnight shipping rates are calculated at checkout based on your delivery location.

4. Order Processing:

Orders are processed and shipped within 1-2 business days after your payment is confirmed.
If you place an order on a weekend or holiday, it will be processed the following business day.
Once your order is shipped, you will receive a confirmation email with a tracking number.

5. Tracking Your Order:

Once your order has been shipped, you will receive an email with your tracking information. You can track your order directly via the shipping carrier’s website. If you have any issues or questions regarding tracking, feel free to reach out to our customer service team.

6. Shipping Restrictions:

We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain remote areas.
Certain large items (such as chandeliers or outdoor floodlights) may have special shipping restrictions. You will be notified during checkout if there are any issues with your order.

7. Missing or Damaged Items:

If your order is missing or arrives damaged, please contact us within 7 days of receiving your shipment. We will work with you to resolve the issue promptly by offering a replacement or a full refund, depending on the situation.

8. Return and Exchange Information:

For information on our return and exchange policy, please visit our Returns & Exchanges page [link to policy].

9. Contact Us:

If you have any questions regarding shipping or need assistance with your order, please feel free to contact our customer service team at marketing@colorhomelighting.com or call us at [+91 120 4346767].

We hope you enjoy your shopping experience with ColorHome, where smart lighting brings your home to life!